Production & Postage
COVID-19 POSTAGE UPDATE
AusPost are experiencing delivery delays due to:
- reduction in air freight capacity and passenger flights (which also carry parcels)
- a significant increase in parcels volumes, many which require manual sorting
- hygiene and social distancing requirements in their network (such as social distancing through zoning, dedicated shift start times to reduce cross over of workers)
Due to this, accurate delivery date estimates cannot be given. Please check the tracking link for your order provided by email to obtain information about your parcel’s current location.
In order to provide the biggest range and best prices possible, a lot of our items are made to order. This means we do not have stock sitting around for long and we can customise products to suit your style & needs.
Our production time (time spent making & packing your order) is up to 2 weeks, so we can accommodate the volume of orders we receive and restock supplies if needed. We keep a number of popular products ready-to-ship to help cut down our production time, so if you need something within a certain time frame please email us at email@example.com or send a message to our Facebook page www.facebook.com/bellazailea and we will do our best to meet your needs.
We post Australia-wide using either AusPost or Sendle, depending on your order and location. Postage times can be up to 10 business days (longer if there are delays due to natural disasters & pandemics). Please keep this in mind when ordering. Express post is offered at the checkout if you’d like to reduce the transit time.
Local pick up is an option for people in WA.